NorseSteam was so helpful in answering all my questions about what was needed for my sauna build when I purchased the Huum 17st and chimney kit. Maya was always polite and very accommodating in finding a way to make sure I got what I needed as fast as possible and at a great price.
Commercial steam rooms live and die by the reliability of what is in the mechanical room. A generator that struggles to hold temperature during peak hours, trips on a safety cut-off mid-session, or demands constant servicing does not just create maintenance headaches. It erodes the guest experience your facility is built around. Mr. Steam’s commercial line is engineered to avoid exactly that. Trusted by spa directors, hospitality groups, fitness facilities, and sports recovery centers, these generators are purpose-built for sustained, high-traffic daily use. Browse the full CX range below and use the filters to match generator capacity, voltage, and kilowatt output to your specific room volume and usage requirements.
Mr. Steam CX Generators for Quiet Operation, Smart Controls, and Compact Installation
Commercial steam room installations come with a familiar set of pressure points. Space is tight, ambient noise matters in hospitality and wellness environments, and facility managers need equipment that runs reliably without constant attention. Mr. Steam's CX Generator line addresses each concern in a single, purpose-built package.
Who the CX Generator Is Built For
The CX Generator suits operators who need dependable steam output without the mechanical noise associated with pressurized systems. It is a practical choice for spas, boutique hotels, and fitness facilities where ambient sound levels affect the guest experience. An internal temperature shut-off prevents low-water conditions, and an integral high-water cut-off manages edge-case scenarios automatically rather than relying on staff intervention.
Touch-screen control comes standard, reducing the learning curve for facility staff and providing clean, intuitive management of steam output and session timing. That matters in environments with high staff turnover or multiple operators across shifts.
The CX series is UL-listed for commercial use and ETL-certified, which matters for facility compliance sign-off and insurance requirements. It also supports multi-generator parallel operation, so facilities running multiple steam rooms simultaneously can draw from a shared mechanical room without compromising output in any individual room. That parallel capability is a meaningful differentiator for larger hospitality operators and fitness groups managing several steam rooms under one roof.
Compact Footprint and Installation Flexibility
Mechanical rooms in commercial properties rarely have square footage to spare for mechanical rooms. The CX Generator’s compact size gives designers, builders, and contractors more flexibility in room design and a simpler installation process. That means lower labor costs and fewer planning constraints, especially in retrofit projects where space is fixed.
CX units are designed to be installed up to 60 feet from the steam room, measured along the steam piping run. That pipe run distance gives mechanical engineers real placement flexibility that pressurized boiler-style systems often cannot match in tight commercial builds.
On the plumbing side, each unit requires a standard cold-water supply connection (typically a half-inch line) and a floor drain in the mechanical room. Naming these specifics upfront helps contractors and facility managers pre-qualify the installation before the project reaches rough-in.
Tradeoffs to Consider Before You Buy
The CX Generator uses an atmospheric design, which means it heats water at normal air pressure to produce steam at approximately 212°F. This works for standard steam room applications, but it differs from pressurized steam systems used in industrial settings. Keep this distinction in mind when comparing generator types and specifications.
Capacity is another important consideration. Choose a CX Generator that matches your steam room’s size and expected usage. Facilities with high demand or large steam rooms should review the full range to find a suitable unit. For multiple steam rooms or unusually large enclosures, the CX3000 (72 kW) and CX5000 (120 kW) support parallel installation. Contact our team to discuss your setup and identify the right configuration.
How to Size a Mr. Steam Commercial Generator for Your Facility
Selecting the right kilowatt output starts with one number: your steam room’s cubic footage. Then you adjust that number upward based on the materials your room is built from.
The sizing process is straightforward when you work through it step by step. Here is the framework.
Step 1: Calculate room volume in cubic feet.
Multiply length by width by ceiling height. A room that is 10 feet long, 8 feet wide, and 8 feet tall has a volume of 640 cubic feet.
Step 2: Apply a material multiplier.
Tile and acrylic rooms use a 1.0 multiplier. Stone or marble rooms use a 1.25 to 1.5 multiplier because dense materials absorb significantly more heat before the air reaches target temperature. A 640-cubic-foot marble room should be treated as roughly 800 to 960 adjusted cubic feet for sizing purposes.
Step 3: Account for glass.
Glass walls or doors lose heat faster than tile or stone. If your steam room includes substantial glass surfaces, add approximately 15% to the adjusted volume figure from Step 2.
Step 4: Match the adjusted volume to the appropriate CX model.
Use the reference table below as your starting point. For a commercial steam room with non-standard dimensions or mixed materials, contact us, and we will spec the package for you.
|
Adjusted Room Volume |
Recommended CX Model |
Kilowatt Output |
|
Up to 450 cu ft |
CX0360 |
9 kW |
|
450 to 600 cu ft |
CX0500 |
12 kW |
|
600 to 750 cu ft |
CX0600 |
15 kW |
|
750 to 1,000 cu ft |
CX0800 |
20 kW |
|
1,000 to 1,200 cu ft |
CX1000 |
24 kW |
|
1,200 to 1,500 cu ft |
CX1250 |
30 kW |
|
1,500 to 2,000 cu ft |
CX1600 |
40 kW |
|
2,000 to 2,500 cu ft |
CX2000 |
48 kW |
|
2,500 to 3,000 cu ft |
CX2500 |
60 kW |
|
3,000 to 3,600 cu ft |
CX3000 |
72 kW |
|
3,600+ cu ft |
CX5000 |
120 kW |
One additional note on usage patterns: high-traffic commercial facilities with peak usage of six or more hours per day should size up one tier from the calculated result. Running a steam generator continuously at its maximum output shortens heating element life. Sizing up gives the unit operational headroom and reduces wear over time.
The steam head placement also affects performance. A steam head positioned too far from the generator, or with excessive bends in the steam piping, reduces output efficiency. Confirm the steam head location with your mechanical engineer during the design phase, and keep the pipe run within the recommended 60-foot maximum.
If your room dimensions, construction materials, or usage patterns fall outside the parameters above, contact the Norse Steam team directly. We work through these specifications regularly with spa directors, facility managers, contractors, and architects.
CX Series Technical Specifications Overview
Before a Mr. Steam CX generator can be specified for a project, the mechanical engineer or licensed electrician must confirm three things: available voltage and phase, water supply access, and mechanical room clearances.
Electrical requirements. CX models are available in 208V or 240V configurations, in both single-phase and three-phase supply. Larger units, generally the CX2000 and above, typically require three-phase power. The CX3000 (72kW) and CX5000 (120kW) require three-phase 208V or 240V supply, which eliminates them from most single-phase commercial installations. Always confirm the specific model’s amperage draw with the product data sheet before electrical rough-in. A licensed electrician must review requirements for every CX model before installation proceeds.
Plumbing requirements. Each CX unit requires a cold-water supply via a half-inch line minimum and a floor drain in the mechanical room. Steam travels from the generator to the steam head via copper or stainless steel steam piping. The maximum recommended pipe run from generator to steam head is 60 feet. Exceeding that distance can reduce steam delivery efficiency and affect the guest experience in the steam room.
Physical installation. CX units are designed for indoor mechanical room installation only. The ambient temperature in the mechanical room must remain within the manufacturer’s specified range. Units should not be installed in spaces subject to freezing. An acrylic shield is not required around the unit itself, but clearance requirements around the cabinet must be observed per the installation documentation.
All CX commercial generators carry ETL listing for commercial installation compliance, which supports the permit and inspection process in most North American jurisdictions. The iSteam touch-screen control system ships standard with every unit, and the generator tank is constructed from stainless steel for corrosion resistance under sustained daily use.
Mr. Steam CX Control System and Accessory Options
Every Mr. Steam CX commercial steam generator ships standard with the iSteam touch-screen control system. The CX ecosystem extends well beyond the generator itself, so it helps to understand the full accessory range before finalizing a specification.
iSteam control. The iSteam is a wall-mounted touch-screen that controls steam output level, session duration, and temperature. It is designed for commercial environments with high staff turnover. The interface is intuitive enough that minimal training is required, which matters when multiple staff members operate the steam room across different shifts. The iSteam 3 is the current generation of the control and includes additional session customization options.
AromaSteam. The AromaSteam system injects essential oil compounds directly into the steam stream, adding an aromatherapy dimension to the session. It is a popular specification in spa and wellness environments where scent is part of the guest experience. AromaSteam is compatible with all CX models and can be specified at purchase or added later.
ChromaSteam. The ChromaSteam system integrates chromatherapy LED lighting with the steam session. Color sequences can be programmed to complement specific wellness protocols. For facilities building a structured wellness program, ChromaSteam lets operators differentiate the steam room experience without significant additional infrastructure.
MusicTherapy. Bluetooth audio integration for in-room sound. Relevant for facilities building a full sensory wellness experience where guests expect more than steam alone.
Norse Steam offers all commercial steam accessories and can bundle them with the generator purchase to simplify procurement. Bundling at the time of order also ensures compatibility is confirmed before anything ships.
Featured Models
Each CX model ships with the same commercial-grade stainless steel tank, multi-tiered safety system, and iSteam touch-screen control interface. The differences are output capacity, voltage configuration, and the room volumes they are engineered to serve.
The Mr. Steam CX commercial line covers a wide range of output capacities, from compact single-room generators to high-throughput units built for multi-suite facilities. The models below represent the natural selection breakpoints buyers use across spa, hospitality, and fitness applications.
Mr. Steam CX0360 9kW Commercial Steam Generator
The CX0360 is the entry point into the CX commercial line, suited for steam rooms up to approximately 450 cubic feet. It is a practical choice for boutique spa treatment rooms, small hotel amenity suites, and wellness studios where the steam room is a single, modestly sized enclosure. Available in 208V or 240V single-phase configurations. The atmospheric design keeps operation quiet, and the compact footprint integrates cleanly into constrained mechanical spaces.
Mr. Steam CX0500 12kW Commercial Steam Generator
The CX0500 covers rooms up to approximately 600 cubic feet and is a common specification for small-to-mid-size spa suites and fitness facility steam rooms with moderate daily session volume. Available in 208V or 240V single-phase or three-phase configurations.
Mr. Steam CX0600 15kW Commercial Steam Generator
The CX0600 suits rooms up to approximately 750 cubic feet. It is a step up for facilities where tile or stone construction increases heat absorption demand, or where session volume exceeds what a 12kW unit can comfortably sustain over a full operating day. Available in 208V or 240V.
Mr. Steam CX1000 24kW Commercial Steam Generator
The CX1000 is sized for rooms up to approximately 1,200 cubic feet and is frequently specified for mid-size health club steam rooms and hotel spa suites with consistent daily traffic. Available in 208V or 240V, single-phase or three-phase.
Mr. Steam CX1250 30kW Commercial Steam Generator
A mid-range workhorse for health clubs, hotel amenities, and day spas with moderate-to-high session volume. The CX1250 suits rooms up to approximately 1,500 cubic feet and delivers consistent output across extended operating hours. Available in 208V or 240V single-phase or three-phase.
Mr. Steam CX3000 72kW Commercial Steam Generator
The CX3000 is commonly specified for mid-size health clubs and hotel spa suites that operate multiple steam rooms at once. It covers rooms up to approximately 3,600 cubic feet and supports parallel installation alongside additional CX units for multi-room facilities. Three-phase 208V or 240V power is required.
Mr. Steam CX5000 120kW Commercial Steam Generator
The 120kW CX5000 is Mr. Steam’s highest-output commercial unit, suited for large multi-suite spa facilities or resort-scale steam rooms exceeding 3,600 cubic feet. It requires three-phase 208V or 240V power, which eliminates it from most single-phase commercial installations. Buyers should confirm three-phase availability before specifying this unit. Contact the Norse Steam team to discuss project requirements before ordering.
Why Facilities Choose Mr. Steam for Commercial Steam Rooms
Commercial steam generator buyers typically evaluate two to four brands before committing. The decision usually comes down to reliability, control system quality, and post-sale support.
Mr. Steam has been manufacturing steam generators for over 60 years and is one of the most widely specified commercial steam brands in North American hospitality and fitness. That track record matters when a facility is making a $7,000 to $28,000 capital purchase that will run daily for years.
The stainless steel tank construction is a longevity differentiator worth noting specifically. Stainless steel resists corrosion from mineral-rich water better than alternative tank materials. In a commercial environment where the generator runs multiple sessions per day, that resistance directly affects service life and maintenance frequency.
The CX line is purpose-built for commercial use. It is not a residential unit with a commercial label applied. That distinction matters for warranty coverage and component durability under high-cycle daily use. The safety systems, heating elements, and control architecture are all specified for the demands of a commercial operating schedule.
Norse Steam is an authorized Mr. Steam dealer. That means buyers who purchase through us receive full manufacturer warranty support, access to the complete CX range, and expert pre-sale consultation. We work with facility managers, mechanical engineers, contractors, and architects to finalize specifications before anything ships. If you have questions about a specific project, contact us, and we will spec the package for you.
Not Sure Which Model Is Right for Your Facility?
Selecting a commercial steam generator is a major decision, and the right answer depends on your space, usage volume, and infrastructure. The Norse Steam team works with spa directors, facility managers, contractors, and architects to match the right unit to the right application before anything ships.
Browse the full range above, or contact us to talk through your project directly. You can also use our Steam and Sauna Quiz as a quick starting point to help you decide.
Frequently Asked Questions
What are the installation requirements for Mr. Steam commercial generators?
Mr. Steam CX commercial steambath generators are intended for indoor use only. Placement decisions must account for enclosure type, ambient temperature, ventilation, and proximity to the steam room. Each unit requires a cold-water supply connection (typically a half-inch line), a floor drain in the mechanical room, and steam piping from the generator to the steam head. Before purchasing, confirm that the intended mechanical room meets those conditions and that a licensed electrician has reviewed the power supply requirements for the specific model.
What safety features do Mr. Steam commercial units include?
Mr. Steam CX commercial units feature multi-tiered safety systems to protect your facility. These include an integral low-water shut-off to prevent heating elements from burning out if the water supply drops, and a high-water cut-off to eliminate the risk of room flooding. The system also integrates electronic high-limit temperature shut-offs and overload protection to automatically manage edge-case electrical malfunctions.
How do I choose the right generator size for my application?
Sizing depends on room volume, ceiling height, construction materials, and expected usage patterns. Stone and tile rooms require more output than rooms with lighter finishes because denser materials absorb more heat before the air reaches target temperature. The CX series offers output configurations from 9kW to 120kW to cover a wide range of room dimensions. When in doubt, a slightly oversized unit provides more operational headroom than one running continuously at its ceiling. See the sizing table above for model-by-model cubic footage guidance.
Who should purchase a Mr. Steam commercial generator?
These units are designed for operators who need reliable, repeatable performance across high-traffic daily schedules. Spas, fitness clubs, hotels, and sports recovery facilities are the primary use cases. For applications with only occasional personal use, a residential or semi-commercial unit is likely a better fit for both cost and maintenance.
What is the warranty on Mr. Steam CX commercial generators?
Mr. Steam CX commercial generators carry a limited warranty covering the generator tank and components. Commercial warranty terms differ from residential coverage and may vary based on installation conditions and water quality. Confirm current warranty terms with Norse Steam at purchase.
What water quality is required for CX generator operation?
Mr. Steam recommends water with a hardness level below a specified threshold to prevent scale buildup on heating elements. In areas with hard water, a water softener or inline filter upstream of the generator is strongly recommended. Scale accumulation is the leading cause of premature element failure in commercial steam generators and is typically not covered under warranty.
How often does a Mr. Steam CX commercial generator require maintenance?
Routine maintenance includes periodic tank flushing to remove mineral deposits, heating element inspection, and safety cut-off testing. High-traffic facilities should schedule professional service at least annually. Facilities in hard-water regions may require more frequent flushing. Mr. Steam provides a maintenance schedule in the unit documentation.
Can multiple CX generators be operated in parallel for a multi-room facility?
Yes. The CX series supports parallel operation, allowing multiple generators to serve multiple steam rooms from a shared mechanical room. Each room requires its own dedicated generator sized to that room’s volume. Parallel operation does not mean one generator serves multiple rooms simultaneously.
What controls are compatible with Mr. Steam CX commercial generators?
CX commercial generators are compatible with Mr. Steam’s iSteam touch-screen control system, which comes standard. Optional upgrades include AromaSteam (essential oil infusion into the steam stream), ChromaSteam (chromatherapy lighting integration), and MusicTherapy (Bluetooth audio). All of these can be specified at the time of purchase or added later.
What is the typical lead time for Mr. Steam CX commercial generators?
Lead times vary by model and current inventory. Contact Norse Steam directly for current availability. High-output units (CX2000 and above) may have longer lead times than smaller models and should be factored into project timelines for new construction or renovation projects.
Do Mr. Steam CX generators require a dedicated electrical circuit?
Yes. Every CX model requires a dedicated circuit sized to its kilowatt output and voltage configuration. A licensed electrician must review the specific model’s electrical requirements before installation. Three-phase power is required for the larger CX units (CX3000, CX5000). Smaller models are available in single-phase 208V or 240V configurations.
Customer Reviews

Maya has such customer support skills and has helped me with my sauna experience. I purchased the HUUM 17ST, chimney kit and accessories. You can’t beat the price and support that Maya offers at Norse Steam!!

LOVE this suana. Maya and Norse Steam Team were amazing to work with!

A sauna turns your garden into a spa oasis. We debated it for a while, but after renovating our house, we pulled the trigger and bought a sauna from Norse Steam and Maya. She was always super responsive and helpful throughout the process. Don't kid yourself, getting a really nice sauna is not that easy. Sizing and heating need to be figured out, as does the building, but we have always had a helpful partner on our side. She never upsold us on anything we didn't need, and we got some nice freebies when the sauna was delivered. And now we can really enjoy every moment in our garden.

We recently purchased the Dundalk Leisurecraft Georgian sauna, and overall, we’ve been really happy with it! While the DIY build sounded intimidating at first, the process actually went pretty smoothly. The instructions it came with had one slight difference from the online video, which delayed finishing the roof shingles, but Maya helped us figure it out quickly. The main build only took us two days.
Im glad we went with the wood-burning stove, as it adds an authentic touch that you just don’t get with the electric units. The Huum stove we chose, heats the space efficiently and creates the traditional sauna experience we were looking for.
We’ve been using it regularly, and it comfortably fits our group. It’s definitely become one of our favorite ways to unwind.

I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.

I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.

We love our sauna! So easy to put together- I (pregnant) was easily able to help my husband put this together. He’s spent many evenings in it and has seen the benefits already. I’ll be enjoying those benefits as soon as I can!
It was the perfect addition to add in while we complete our basement.
We’ve had no issues!
Love it!
got amazing support for all my questions, fast delivery, and the team even reached out to me after to make sure everything was in order. perfect experience. highly recommended.

Maya was super knowledgeable and help get the sauna shipped out quickly. The process was simple from the order to the installation.
My family including teenaged boys enjoy relaxing in the sauna.

Absolutely Exceptional Sauna & Purchasing Experience
We are beyond thrilled with our Golden Designs Hanko Edition 2–3 Person Sauna. The design is *stunning*—modern, elegant, and truly elevates the space. The features make it feel like a luxury spa at home: the built-in Bluetooth speakers, red light therapy, and color-changing lights are all incredible touches that enhance the entire experience.
Assembly was surprisingly easy, and one of the biggest selling points is that it truly comes with **everything**—heater, rocks, all components included. No hidden extras, no scrambling to buy add-ons. It’s clear this sauna was thoughtfully designed from both an aesthetic and functional standpoint.
Just as important as the product itself was the outstanding purchasing experience through Norse Steam, specifically working with Maya. From the very beginning, Maya answered every question promptly and thoroughly, and I genuinely felt like I was given a luxe, white-glove, 5-star experience throughout the entire process—from initial questions all the way through ordering.
When the delivery driver accidentally damaged the front glass panel with a forklift, Maya immediately stepped in and handled everything seamlessly. She arranged for the replacement part to be re-delivered right away, completely hassle-free, and even continued to check in to make sure the delivery arrived and everything went smoothly. Her care, responsiveness, and follow-through were exceptional.
Maya was an absolute pleasure to work with, and I cannot recommend her—or Norse Steam—highly enough. If you’re considering purchasing a sauna, do yourself a favor and go through Norse Steam. This was hands-down one of the best customer service experiences I’ve had.

We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
We receive order without wire. I was very appreciate to Maya for help me to get as soon as possible. Thank you for your service.

Enjoying the sauna zone ice bucket. Has a nice sound and the lights add a nice atmosphere. I recommend!!
They really went above and beyond to get my sauna up and running. I would really recommend them for any of your needs.

Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!

Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10

Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend

Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.

Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be

thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.

I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.

Smooth and easy transaction. Exact model I was looking for at a great price. Great communication all throughout the process. Package received sooner than I expected. Great company!

Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
This is a terrific stove from Harvia and is top quality, as youd expect from a reputable brand thats been in the sauna business for so long. Doing business with Norse Steam was also a pleasure. The order was processed quickly, communications from the company kept me up to date with processing and shipping, and everything arrived in perfect condition. Even scheduling the freight delivery for the stove and stones was a piece of cake. Everything went very smoothly and I will surely do business with them again in the future. Thanks for making it so easy

I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!

Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.

sauna was easy to put together. Just like described. Great customer service from Maya. Also had a tech support question answered promptly. Turned out great

After a lot of research I made a decision to go with a Sauna from Golden Designs. It has only been in place for a week but so far two thumbs up. Maya at Norse Steam was amazing and extremely responsive from start to finish, which made the experience even better. The unit arrived on a pallet and in great shape. Once we brought on the pieces downstairs to where the unit was being installed the setup was very easy as the direction were fantastic. I would highly recommend reaching out to Maya for all your Sauna needs.
I found Norse Steam through a google search looking for a Harvia M3. I did some fallow up research and noticed they had some great reviews and would give them a go. Their price on the sauna stove was great. The customer service was fantastic and shipping was fast and easy. Would not hesitate to use them again.

We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.

I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!

So happy with our new sauna. Delivery was faster than expected, slight hiccup getting the load off the trailer but very responsive customer service. High quality, easy to assemble and appreciate the high touch follow up on how things went. Would highly recommend!!
The unit is my third one (as I move from one home to another). If your schedule is one that you cant wait for the heater to warm up. .. this is the one to have; sueprior quality. And support by Norsesteam was exceptional and responsiveness to calls and questions. The Heater was on hand and shipped on schedule and (most importantly) arrived without damage. Thanks Maya!! You all are my go-to for sauna heaters!
I was in a rush and needed the unit right away. Found the best price on Norse Steam. Never heard about this website before and during my vetting process, chatted with Maya. Maya was very responsive and quickly found the unit and got it shipped right away. My unit arrived couple days ahead of schedule and in very good condition. I would gladly do business with Norse Steam and particularly with Maya.













