Transform your backyard or cottage into a peaceful retreat with the Canadian Timber Granby Cabin Sauna. This classic shed-style sauna is both timeless and inviting—easy on the eyes while delivering deep, satisfying heat for true relaxation and recovery.
Thoughtfully handcrafted in Ontario from locally sourced Eastern White Cedar, the Granby Sauna offers the perfect balance of warmth, comfort, and durability. Known for its lighter natural color and tight, refined knots, this cedar creates a clean, rustic appearance while providing excellent resistance to moisture and long-term wear. The gentle, natural aroma of cedar encourages you to slow down, relax, and fully unwind.
Each sauna is built for lasting quality, featuring solid cedar cradles and durable Ontario-sourced metal shingles made from Hamilton steel. The simple yet functional design maximizes heat efficiency, creating a cozy, inviting atmosphere ideal for both quiet solo moments and meaningful time with family and friends.
Proudly built with local craftsmanship and materials, this sauna lets you relax while supporting Ontario-made quality—your own personal haven, right outside your door.
CT Granby Cabin:
CT Granby Cabin Assembly:
Complete Canadian Timber Collection:
Unique Features
100% Canadian Made
Our saunas are crafted with pride from 100% Canadian wood, locally sourced and expertly shaped by Canadian woodworkers and artisans. Experience superior quality and craftsmanship in every detail, celebrating Canada’s rich woodworking heritage.
Solid Single Stave Wood Bevels
Crafted exclusively from premium Grade-A Solid Cedar, our saunas feature seamless construction without tenon joints along their length, ensuring durability and a beautifully detailed design. We commit to using only the finest materials, never compromising on the quality of our wood.
Wood Resistant to Rot, Decay, and Insects
Our 100% Canadian cedar is made for the Canadian environment. Made for the outdoors, our saunas can withstand all weather, from the harshest Canadian winters to the hottest Canadian summers.
Metal Shingle Finished Roof
Our premium metal shingle kits are made in Listowel, Ontario. The 28-gauge steel is sourced in Hamilton (The Steel City), so it’s as Canadian as you will find! The painted finish features a Silicone-Modified Polyester (SMP) system, which is engineered to provide years of maintenance-free colour and protection from corrosion.
Environmentally Friendly
Sourced from certified sustainable lumber mills in British Columbia and Ontario, our wood is chosen with both durability and environmental stewardship in mind. You can feel good about your choice, knowing that you’re investing in a long-lasting product that supports sustainable forestry practices.
Peace of Mind with Our Warranty
Our saunas come with a robust warranty, guaranteeing protection against defects. We are confident that this will be the last sauna you’ll ever need. The White Cedar packages come with a 3-year warranty, while the Knotty and Clear Red Cedar Saunas come with a 5-year warranty.
Easy Assembly
We designed this sauna with you in mind, ensuring that it is straightforward and easy to assemble. We have several assembly videos and PDFs for each feature.
Easy Maintenance
When the wood and craftsmanship is of this quality, maintaining your sauna becomes effortlessly simple. Please refer to the “Care & Maintenance” section for more information.
Packaged weight can vary depending on the options and heater included with the sauna
Weight
Lb(s).
Kg(s).
Sauna Crate
1230
558
Care and Maintance
Regular sauna maintenance is an important aspect of owning a sauna and is essential for preserving the longevity of the sauna and ensuring a pleasant and relaxing experience.
General Guidelines
Use towels on benches to protect the wood and absorb sweat during sauna use.
Depending on local humidity and weather conditions, the cedar may shrink or expand as it absorbs moisture. The goal is for the cedar to expand into the stainless-steel bands, tightening the sauna staves.
It is recommended to tighten the bands after the initial installation—typically within the first month—and then check them periodically to ensure they remain secure. Use a ¾” wrench to tighten as needed.
Ensure that both the air inlet and outlet vents are unobstructed to maintain proper airflow.
The exterior of your sauna can be stained using any product recommended by your local retailer. LeisureCraft recommends and stocks Livos stain products for this purpose.
The interior is typically left natural and unfinished, but if you wish to enhance and protect the wood, Meldos Sauna Oil by Livos—also available from Leisurecraft—can be applied to bring out the cedar’s natural color and grain.
After Each use:
Ventilate the sauna: Open the door after each session to allow fresh air circulation and reduce moisture buildup.
Wipe surfaces: Use a clean, dry towel to remove sweat and moisture from benches, backrests, and all wooden surfaces.
Rinse with cold water: This helps close the pores of the wood and promotes faster drying.
Warranty
5 Year Residential Limited Warranty Policy
All products designed and manufactured by Dundalk LeisureCraft Inc. (“LeisureCraft”) are covered by a limited warranty against defects in materials and workmanship under normal residential use for a period of five (5) years, beginning on the date the product is received by the original end-user consumer.
This warranty does not apply to defects resulting from normal wear and tear, improper installation, insufficient or improper maintenance, natural weather conditions or failure to follow the manufacturer’s installation, usage, or care instructions.
In the event of a valid warranty claim, LeisureCraft will provide replacement parts at no charge. However, the replacement of parts will not extend the original warranty period.
This warranty is limited solely to the replacement of parts and does not cover any associated service, labor, or installation costs.
For warranty claims or inquiries, please contact LeisureCraft customer support at:
For products offered by LeisureCraft that are not manufactured by LeisureCraft, please refer to the warranty policy and terms provided by the manufacturer
Electric Heaters
Manufacturer
Models
Warranty Length
Exclusions
Harvia
KIP
3 years
Elements and Rocks
Sauna 360
Designer B
3 years
Elements and Rocks
Homecraft
Revive, Revive Slim, and Apex
3 years
Elements and Rocks
HUUM
Hive MINI and Drop
3 years
Elements, Rocks, and Sensors
Wood Burning Heaters
Manufacturer
Models
Warranty Length
Exclusions
Leisurecraft
Timberglow
5 years
Glass Door, Ash Grate, Rocks
Narvi
NC Black, Kuru, Kaamos
2 years
Glass Door, Ash Grate, Rocks
HUUM
Hive MINI Wood
3 years
Glass Door, Ash Grate, Rocks
Leisurecraft
All Chimney Kits
5 years
None
Cold Plunge Chillers
Manufacturer
Models
Warranty Length
Exclusions
Coldture
Chiller Pro
2 years
Filters
Penguin
Chiller
1 year
None
Dundalk LeisureCraft Inc. (“LeisureCraft”) is committed to providing high-quality sauna heaters and accessories. We will match the manufacturer’s warranty on all eligible products purchased from us.
If the manufacturer offers a warranty on the product, we will honor that warranty under the same terms, coverage, and duration. This warranty is limited to the replacement of parts only and excludes service, labor, or installation costs.
This warranty does not apply to defects caused by normal wear and tear, improper installation, inadequate or improper maintenance, or failure to adhere to installation, use, or care instructions.
All electrical connections must be made by a licensed electrician. Failure to comply with this requirement will void the warranty.
Dundalk Leisurecraft Policy
DundaLk Leisurecraft Policies
It is important to carefully review and understand Dundalk LeisureCraft’s full shipping, return, cancellation, refund, and customer responsibility policies before placing your order.
Because Dundalk LeisureCraft saunas are built to order and ship directly from Canada, these policies are especially important to be aware of in advance.
If you have any questions or need clarification, please contact our team—we’re happy to help.
Delivering your sauna to the end of your driveway or curbside
a. The trucking company is NOT responsible for unloading the sauna
The trucking company is NOT going to back their truck into your driveway
Most times the trucking company will deliver with an 18 wheel truck
Will this size truck fit on your road or neighborhood?
If the sauna crate is less than 92” (7 feet), the trucking company may have a lift gate on the back of the truck which can be used to assist getting the sauna off the truck.
If the sauna crate is more than 92”, there will not be a lift gate to unload the sauna crate and the customer needs to decide how they are going to get the crate off the truck.
Customer Responsibilities
Returning phone calls to the trucking company in a timely manner, to arrange delivery
Determining how the sauna is going to be unloaded from the truck
Crates will vary from 6 feet long to 14 feet long
The crate’s weight will vary from 800 pounds to 1600 pounds, depending on the size of the sauna
Customer is responsible for unloading the sauna crate from the truck
Suggested methods for unloading the truck
Use a forklift or other mechanical piece of equipment
When using a fork lift to pick up the crates, they must be picked up from the end of the crate and fork lift extensions are required.
ii. Renting a tilt tow truck to pick up the sauna from the local terminal and have it delivered to your home
iii. Have a crew of helpers able to either take the sauna off the truck or unload the crate while on the truck until the crate can be lifted off the truck
If the crate arrives damaged, you can accept the shipment, however, please take pictures of the damage, and note the damage on the shipper’s Bill of Lading (BOL). Immediately, contact your dealer or Dundalk, so we can contact the shipper.
Mark the Bill of Lading (BOL) with “(Crate arrived open/damaged- Possible Hidden Damage.”
Delivery, Unloading and Change of Address Policy
Unloading Crates
Per Dundalk’s shipping terms, the customer is responsible for getting the crate off the delivery truck.
If the crate is 92” or shorter, it will fit on a liftgate, and the customer and the truck driver can lower the crate to the ground.
If the crate is longer than 92” a liftgate will not be available to assist in lowering the crate to the ground.
Therefore, the customer will need to do one of the following options:
Arrange for a crew of people to help unload the crate by hand
Arrange for a piece of equipment to be available to unload the crate
Use a trailer and pick up the crate at the delivery terminal
Rent a tilt tow truck and pick up the crate at the delivery terminal
If the customer cannot do any of the above and they want Dundalk to arrange for a tilt tow truck, we will provide this service for a cost. The cost will be $700.
Change of Ship to Address
If the customer changes the ship to address prior to their order leaving the factory, we will change the address free of charge. However, if the customer changes the ship to address after their order leaves the factory there will be a $250 charge for this service.
Storage Charges
After a sauna has shipped and arrived at the local delivery terminal, if the customer does not respond quickly to calls to arrange a delivery appointment, needs to determine how to unload the crate, needs to provide an alternate phone number or any other reason which creates a delay to the delivery of the sauna and the trucking company starts to charge storage fees, these storage fees will be charged to the customer.
Order Changes & Returns Policy
Order Cancelation Policy
Up to 14 days from order entry – you can cancel the order without penalty
After 14 days, a $65.00 cancelation fee will apply
Within 7 days of the ship date, the order cannot be canceled
For all Canadian Timber Collection products, customers will have 24 hours to cancel the order for the $65.00 cancelation fee.
Order Change Policy
Up to 14 days from order entry – you can edit/change the order without penalty
After 14 days, a $65.00 edit/change fee would apply
Examples: adding removing products, adding removing options, changing the ship to address, changing the shipping method, etc.
Within 7 days of the ship date, the order cannot be edited or changed
After the product has shipped, if the Customer wants to change the ship to address, a $250 fee will apply.
For all Canadian Timber Collection products, Customers will have 24 hours to change the order for the $65.00 change fee
After 24 hours, the order can not be changed.
Return Policy
Our stated return policy is: We do not accept returns
It is very expensive to return products back across the border
If a product must be returned to the factory, the following will apply:
20% Restocking fee
Customer will be responsible for any and all shipping costs to the factory
Products must be returned in their original packaging and condition
Leisurecraft will inspect the product upon return and Leisurecraft will be the sole decider of the condition of the product and the amount of the refund
Customer Refusal to Accept Delivery
If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
15% Restocking charge
Dealer will be responsible for all shipping and rerouting costs to the new delivery address
We will do our best to accommodate your needs and your customers’ needs at all times. Please remember to double check your order confirmation that is emailed to avoid any issues with the orders after 14 days.
We appreciate your business and accept the fact that we might also occasionally make a mistake on your order.
Any order change or cancelation fees will not apply in this scenario.
Heaters
Huum HIVE Mini
Wi-Fi Option Available.
HIVE Mini electric sauna heater is a smaller version of the popular HIVE sauna heater, perfect for slightly smaller saunas. With its round and majestic design, this sauna heater can still hold up to 170 kg of sauna stones, ensuring long-lasting and mild steam for sauna-goers. The details of the heater are made of durable stainless steel. Its compact size doesn't compromise on performance, making it a great option for those who want a high-quality sauna experience without needing a larger heater.
The Harvia KIP electric sauna heater is a traditional Finnish wall-mounted sauna heater with a built-in control panel. While being a surprisingly space efficient sauna heating option, Harvia makes no sacrifices to its design or quality to achieve this goal. As a result of its space efficiency, it fits a wide variety of sauna sizes and layouts with ease.
The large stone space provides optimal heat release while also allowing the user to pour water thus creating a true Finnish sauna experience. The efficient thermal management of its design allows it to be wall mounted and for the temperature of the outer casing of the heater to stay comparatively low.
Built right in the heart of sauna culture in rural Finland, Harvia electric sauna heaters are designed by the foremost sauna experts and are assembled with high quality materials. All Harvia Kip series electric sauna heaters are a true marvel of Finnish sauna engineering that are ready to stand the test of time in your sauna.
The DROP electric sauna heater is inspired by the purest element of nature — a drop of water. The sleek and rounded design adds a touch of elegance to any sauna interior.
In 2015 the DROP was awarded with prestigious Red Dot design award. In addition to its aesthetic appeal, the DROP heater boasts several outstanding features.
This wall-mounted heater, despite its compact size, can accommodate up to 55 kg of stones, which is more than most wood-burning heaters.
It provides a gentle and long-lasting steam and comes with durable stainless steel details. With its impressive features and superior appearance, the DROP sauna heater is a must-have for any sauna enthusiast.
The Revive is a modern and sleek, high end, Canadian-made electric sauna heater. The impressive 200 lbs rock capacity gives this tower design electric heater a more pleasant heat and higher steam capacity.
Answer a few quick questions — we’ll match heaters rated for your sauna room.
What is your sauna room size in cubic feet?
Measure the exterior dimensions of your sauna:
×
×
Where is your sauna?
Electric or wood-burning?
Wall-mounted or floor-standing?
Recommended heaters
What Our Customers Say
V
VictoriaApr 27, 2026
Stockton
We recently purchased the Dundalk Leisurecraft Georgian sauna, and overall, we’ve been really happy with it! While the DIY build sounded intimidating at first, the process actually went pretty smoothly. The instructions it came with had one slight difference from the online video, which delayed finishing the roof shingles, but Maya helped us figure it out quickly. The main build only took us two days.
Im glad we went with the wood-burning stove, as it adds an authentic touch that you just don’t get with the electric units. The Huum stove we chose, heats the space efficiently and creates the traditional sauna experience we were looking for.
We’ve been using it regularly, and it comfortably fits our group. It’s definitely become one of our favorite ways to unwind.
KF
Kimberly FosterApr 6, 2026
Springfield
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DE
Doug EvansMar 31, 2026
Chicago
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
MD
Mitch DetervilleMar 28, 2026
Appleton
Love our sauna!
We love our sauna! So easy to put together- I (pregnant) was easily able to help my husband put this together. He’s spent many evenings in it and has seen the benefits already. I’ll be enjoying those benefits as soon as I can!
It was the perfect addition to add in while we complete our basement.
We’ve had no issues!
Love it!
J
JoeFeb 24, 2026
Nashville
Maya was super knowledgeable and help get the sauna shipped out quickly. The process was simple from the order to the installation.
My family including teenaged boys enjoy relaxing in the sauna.
We are beyond thrilled with our Golden Designs Hanko Edition 2–3 Person Sauna. The design is *stunning*—modern, elegant, and truly elevates the space. The features make it feel like a luxury spa at home: the built-in Bluetooth speakers, red light therapy, and color-changing lights are all incredible touches that enhance the entire experience.
Assembly was surprisingly easy, and one of the biggest selling points is that it truly comes with **everything**—heater, rocks, all components included. No hidden extras, no scrambling to buy add-ons. It’s clear this sauna was thoughtfully designed from both an aesthetic and functional standpoint.
Just as important as the product itself was the outstanding purchasing experience through Norse Steam, specifically working with Maya. From the very beginning, Maya answered every question promptly and thoroughly, and I genuinely felt like I was given a luxe, white-glove, 5-star experience throughout the entire process—from initial questions all the way through ordering.
When the delivery driver accidentally damaged the front glass panel with a forklift, Maya immediately stepped in and handled everything seamlessly. She arranged for the replacement part to be re-delivered right away, completely hassle-free, and even continued to check in to make sure the delivery arrived and everything went smoothly. Her care, responsiveness, and follow-through were exceptional.
Maya was an absolute pleasure to work with, and I cannot recommend her—or Norse Steam—highly enough. If you’re considering purchasing a sauna, do yourself a favor and go through Norse Steam. This was hands-down one of the best customer service experiences I’ve had.
B
BenFeb 10, 2026
Jacksonville
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
L
LouisJan 23, 2026
Moncton
Enjoying the sauna zone ice bucket. Has a nice sound and the lights add a nice atmosphere. I recommend!!
MP
Mike PoierNov 18, 2025
Phoenix
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EA
Erika AHOct 16, 2025
Atlanta
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
G
GJOct 5, 2025
San Francisco
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GR
Gordon RedmondSep 16, 2025
Berkeley
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RS
Ruslan SorochukSep 15, 2025
Puyallup
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JR
Jim R. SmithJul 29, 2025
Greeley
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
S
StephenJul 28, 2025
Chino Hills
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
W
WolfApr 3, 2025
Santa Monica
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BT
Benjamin TedderMar 18, 2025
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
CW
CHUCK WALLMar 17, 2025
Houston
Sauna
sauna was easy to put together. Just like described. Great customer service from Maya. Also had a tech support question answered promptly. Turned out great
VP
Vincent Palange IIFeb 13, 2025
Gray
Great Experience
After a lot of research I made a decision to go with a Sauna from Golden Designs. It has only been in place for a week but so far two thumbs up. Maya at Norse Steam was amazing and extremely responsive from start to finish, which made the experience even better. The unit arrived on a pallet and in great shape. Once we brought on the pieces downstairs to where the unit was being installed the setup was very easy as the direction were fantastic. I would highly recommend reaching out to Maya for all your Sauna needs.
M
MikeDec 28, 2024
Saint Augustine
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JK
Jonathan KneibDec 26, 2024
Charleston
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
EB
Elizabeth BuiskerDec 25, 2024
Salt Lake City
Cozy sauna for cold winters
So happy with our new sauna. Delivery was faster than expected, slight hiccup getting the load off the trailer but very responsive customer service. High quality, easy to assemble and appreciate the high touch follow up on how things went. Would highly recommend!!
Answer a few quick questions and we’ll match you with the perfect fit — a complete sauna, the right-size sauna heater, or the steam generator your steam shower needs.
We recently purchased the Dundalk Leisurecraft Georgian sauna, and overall, we’ve been really happy with it! While the DIY build sounded intimidating at first, the process actually went pretty smoothly. The instructions it came with had one slight difference from the online video, which delayed finishing the roof shingles, but Maya helped us figure it out quickly. The main build only took us two days.
Im glad we went with the wood-burning stove, as it adds an authentic touch that you just don’t get with the electric units. The Huum stove we chose, heats the space efficiently and creates the traditional sauna experience we were looking for.
We’ve been using it regularly, and it comfortably fits our group. It’s definitely become one of our favorite ways to unwind.
KFKimberly FosterApr 6, 2026
I'm really happy with my sauna purchase. Maya gave above and beyond excellent customer service. She wasn't pushy and gave impressive followup after the delivery to make sure everything was just right.
DEDoug EvansMar 31, 2026
I enjoy my FD2 Sauna with Red Light, Infrared and radiant heat. Use it 5x a week and my post workout soreness is minimal and sleep great. Maya at Norse Steam was excellent to work with.
MDMitch DetervilleMar 28, 2026
Love our sauna!
We love our sauna! So easy to put together- I (pregnant) was easily able to help my husband put this together. He’s spent many evenings in it and has seen the benefits already. I’ll be enjoying those benefits as soon as I can!
It was the perfect addition to add in while we complete our basement.
We’ve had no issues!
Love it!
CCFFeb 27, 2026
got amazing support for all my questions, fast delivery, and the team even reached out to me after to make sure everything was in order. perfect experience. highly recommended.
JJoeFeb 24, 2026
Maya was super knowledgeable and help get the sauna shipped out quickly. The process was simple from the order to the installation.
My family including teenaged boys enjoy relaxing in the sauna.
We are beyond thrilled with our Golden Designs Hanko Edition 2–3 Person Sauna. The design is *stunning*—modern, elegant, and truly elevates the space. The features make it feel like a luxury spa at home: the built-in Bluetooth speakers, red light therapy, and color-changing lights are all incredible touches that enhance the entire experience.
Assembly was surprisingly easy, and one of the biggest selling points is that it truly comes with **everything**—heater, rocks, all components included. No hidden extras, no scrambling to buy add-ons. It’s clear this sauna was thoughtfully designed from both an aesthetic and functional standpoint.
Just as important as the product itself was the outstanding purchasing experience through Norse Steam, specifically working with Maya. From the very beginning, Maya answered every question promptly and thoroughly, and I genuinely felt like I was given a luxe, white-glove, 5-star experience throughout the entire process—from initial questions all the way through ordering.
When the delivery driver accidentally damaged the front glass panel with a forklift, Maya immediately stepped in and handled everything seamlessly. She arranged for the replacement part to be re-delivered right away, completely hassle-free, and even continued to check in to make sure the delivery arrived and everything went smoothly. Her care, responsiveness, and follow-through were exceptional.
Maya was an absolute pleasure to work with, and I cannot recommend her—or Norse Steam—highly enough. If you’re considering purchasing a sauna, do yourself a favor and go through Norse Steam. This was hands-down one of the best customer service experiences I’ve had.
BBenFeb 10, 2026
We purchased the 3-person sauna for our outdoor garden. We chose the cube sauna for the aesthetic and could not be happier.
I assembled by myself except for the 2 large panels (requires a few people). Instructions were good - took me two partial Saturdays to complete and a few hours to unpack and organize in advance of assembly. Had my elec. add a NEMA enclosure on the back for the controller and power for lights and a 2nd panel for the wireless control.
Customer service was excellent
LLubaFeb 2, 2026
We receive order without wire. I was very appreciate to Maya for help me to get as soon as possible. Thank you for your service.
LLouisJan 23, 2026
Enjoying the sauna zone ice bucket. Has a nice sound and the lights add a nice atmosphere. I recommend!!
PPatrickDec 8, 2025
They really went above and beyond to get my sauna up and running. I would really recommend them for any of your needs.
MPMike PoierNov 18, 2025
Awesome Sauna and Awesome Company and Experience purchasing it from Maya!
After much research I chose the Finnmark FD-2 and it has met and exceeded all my expectations! Easy to assemble and it functions great - just as advertised. I highly recommend it for home use!
EAErika AHOct 16, 2025
Recently purchased the Finnmark one person after much research. Extremely happy with it and the ordering process. Maya was very responsive and helpful during the process and keeping us updated while we waited for shipment. There were several places I could have ordered this, but i chose Norse Steam based on the communication and customer service which was fantastic. The shipment was also excellent. The setup was pretty seamless for two people - but the best part is the sauna experience 10/10
GGJOct 5, 2025
Maya is amazing - super helpful and responsive. Looked at many stores, these guys have the best prices and service. Highly recommend
GRGordon RedmondSep 16, 2025
Norse Steam, and specifically Maya, were extremely helpful as I was making the decision for our Sauna. I was able to get all of the necessary details to make a decision as construction was happening in my backyard to make space for it.
We absolutely love the CL7G. It is extremely comfortable for 6 people (can fit more less comfortably). The Thermory Spruce and Aspen in the interior smells great. The lighting is lovely. We paired the CL7G with the Harvia Spirit 10.5kw.
RSRuslan SorochukSep 15, 2025
Had great experience shopping at Norse Steam for the new heater. They had very good deal, with rocks. Customer service was good, and responded very fast with my questions. Received the heater, and it looks good, and the quality seem to be great. Will install soon, and am very excited to start experiencing sauna the way it ment to be
thanks Norse Steam for flawless transaction - I got instant replies on my questions, received competitive price on the wood stove and got it delivered within two weeks!
Can highly recommend Norse Steam for others.
JRJim R. SmithJul 29, 2025
Smoking Hot Tub!
I got the Norse Steam SaunaLife wood-fired hot tub, the S4N model, and its been seriously great. It heats up quicker than I expected, usually around an hour and a half, and once its hot, it stays that way for a good long while. The wood-fired system is simple to use, and honestly kind of fun.
The tub itself feels solid and well put together. The thermo-spruce exterior looks beautiful in person, and the fiberglass interior is smooth, deep, and easy to clean. Its the kind of setup that just works without a bunch of fuss, which I really appreciate.
Also, the team at Norse Steam was genuinely great to work with. Super helpful, quick to respond, and made the process really easy from start to finish. It felt like they actually cared that I was happy with it. The tub has totally become a go-to way to unwind, and I wouldnt change a thing.
NSNick SJul 28, 2025
Smooth and easy transaction. Great company to deal with
Smooth and easy transaction. Exact model I was looking for at a great price. Great communication all throughout the process. Package received sooner than I expected. Great company!
SStephenJul 28, 2025
Maya was so knowledgeable and responsive
Maya was so knowledgeable and responsive. She helped me understand the product options and found a fantastic solution that fit our needs. Her follow through was very helpful and made us comfortable with our decision. We are extremely happy with the end result!
JWJarrod WJul 28, 2025
Great products, outstanding service
This is a terrific stove from Harvia and is top quality, as youd expect from a reputable brand thats been in the sauna business for so long. Doing business with Norse Steam was also a pleasure. The order was processed quickly, communications from the company kept me up to date with processing and shipping, and everything arrived in perfect condition. Even scheduling the freight delivery for the stove and stones was a piece of cake. Everything went very smoothly and I will surely do business with them again in the future. Thanks for making it so easy
WWolfApr 3, 2025
Great service
I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heaters robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional, prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!
BTBenjamin TedderMar 18, 2025
Great Sauna & Purchase Experience
Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.
CWCHUCK WALLMar 17, 2025
Sauna
sauna was easy to put together. Just like described. Great customer service from Maya. Also had a tech support question answered promptly. Turned out great
VPVincent Palange IIFeb 13, 2025
Great Experience
After a lot of research I made a decision to go with a Sauna from Golden Designs. It has only been in place for a week but so far two thumbs up. Maya at Norse Steam was amazing and extremely responsive from start to finish, which made the experience even better. The unit arrived on a pallet and in great shape. Once we brought on the pieces downstairs to where the unit was being installed the setup was very easy as the direction were fantastic. I would highly recommend reaching out to Maya for all your Sauna needs.
SWSteven WilsonJan 14, 2025
Great customer service and fast shipping
I found Norse Steam through a google search looking for a Harvia M3. I did some fallow up research and noticed they had some great reviews and would give them a go. Their price on the sauna stove was great. The customer service was fantastic and shipping was fast and easy. Would not hesitate to use them again.
MMikeDec 28, 2024
Great sauna and great customer service
We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.
JKJonathan KneibDec 26, 2024
Sauna Review
I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!
Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.
The sauna itself is top-notch beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.
If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!
EBElizabeth BuiskerDec 25, 2024
Cozy sauna for cold winters
So happy with our new sauna. Delivery was faster than expected, slight hiccup getting the load off the trailer but very responsive customer service. High quality, easy to assemble and appreciate the high touch follow up on how things went. Would highly recommend!!
JAJames AielloDec 6, 2024
Superior Heater Provided by NorseSteam
The unit is my third one (as I move from one home to another). If your schedule is one that you cant wait for the heater to warm up. .. this is the one to have; sueprior quality. And support by Norsesteam was exceptional and responsiveness to calls and questions. The Heater was on hand and shipped on schedule and (most importantly) arrived without damage. Thanks Maya!! You all are my go-to for sauna heaters!
SPSudha PatibandlaOct 20, 2024
Mr Steam Generator Review
I was in a rush and needed the unit right away. Found the best price on Norse Steam. Never heard about this website before and during my vetting process, chatted with Maya. Maya was very responsive and quickly found the unit and got it shipped right away. My unit arrived couple days ahead of schedule and in very good condition. I would gladly do business with Norse Steam and particularly with Maya.
