Mr.Steam 104402 Condensation Pan, MAX Series

I recently purchased the Harvia Club sauna equipment, and I am thoroughly impressed with both the product and the customer service experience. The heater’s robust performance and durable stainless steel construction make it ideal for larger sauna spaces, providing consistent heat and a relaxing environment. Its compatibility with advanced controls ensures a personalized sauna experience every time.
The customer service team was exceptional—prompt, knowledgeable, and helpful throughout the purchase process. They ensured smooth delivery and provided clear guidance on installation and operation. Overall, I highly recommend Harvia Club for anyone seeking premium-quality sauna equipment backed by excellent support!

Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.

sauna was easy to put together. Just like described. Great customer service from Maya. Also had a tech support question answered promptly. Turned out great

After a lot of research I made a decision to go with a Sauna from Golden Designs. It has only been in place for a week but so far two thumbs up. Maya at Norse Steam was amazing and extremely responsive from start to finish, which made the experience even better. The unit arrived on a pallet and in great shape. Once we brought on the pieces downstairs to where the unit was being installed the setup was very easy as the direction were fantastic. I would highly recommend reaching out to Maya for all your Sauna needs.

We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.

I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!

Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.

The sauna itself is top-notch—beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.

If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!

So happy with our new sauna. Delivery was faster than expected, slight hiccup getting the load off the trailer but very responsive customer service. High quality, easy to assemble and appreciate the high touch follow up on how things went. Would highly recommend!!