Happy Customers

Based on 14 reviews
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Great Sauna & Purchase Experience

Great experience purchasing Finnmark FD-2 from Norse Steam. Good communication and easy to assemble. Temperature increases quickly (30 minutes or less to 140) and maintains well. So far this has been a great purchase.

Sauna

sauna was easy to put together. Just like described. Great customer service from Maya. Also had a tech support question answered promptly. Turned out great

Great Experience

After a lot of research I made a decision to go with a Sauna from Golden Designs. It has only been in place for a week but so far two thumbs up. Maya at Norse Steam was amazing and extremely responsive from start to finish, which made the experience even better. The unit arrived on a pallet and in great shape. Once we brought on the pieces downstairs to where the unit was being installed the setup was very easy as the direction were fantastic. I would highly recommend reaching out to Maya for all your Sauna needs.

Great customer service and fast shipping

I found Norse Steam through a google search looking for a Harvia M3. I did some fallow up research and noticed they had some great reviews and would give them a go. Their price on the sauna stove was great. The customer service was fantastic and shipping was fast and easy. Would not hesitate to use them again.

Great sauna and great customer service

We purchased the Finnmark SD-1 sauna. Maya was extremely helpful with the purchase. We had an issue with the sauna not reaching the maximum temperature, and Maya connected us with the appropriate technician that explained how to correct the issue. The sauna now heats to the maximum temperature (170 degrees) in less than an hour, and it is a great unit. We are very happy with it, and we would definitely purchase from NorseSteam if we needed any other items.

Sauna Review

I recently purchased a sauna from Norse Steam, and I couldn't be more impressed with the entire experience. From start to finish, their customer service was exceptional, and Maya deserves special recognition for her outstanding support!

Maya was incredibly knowledgeable and patient, answering all my questions about the sauna features, installation process, and maintenance. She went above and beyond to ensure I selected the perfect model for my home. Even after the purchase, Maya followed up to make sure everything was running smoothly and that I was satisfied with my sauna.

The sauna itself is top-notch—beautifully designed, durable, and easy to use. It's clear that Norse Steam takes pride in the quality of their products and their commitment to customer satisfaction.

If you're considering a sauna, I wholeheartedly recommend Norse Steam. With their excellent customer service and high-quality products, you're in great hands. Thank you, Maya, and the entire Norse Steam team for a fantastic experience!

Cozy sauna for cold winters

So happy with our new sauna. Delivery was faster than expected, slight hiccup getting the load off the trailer but very responsive customer service. High quality, easy to assemble and appreciate the high touch follow up on how things went. Would highly recommend!!

Superior Heater Provided by NorseSteam

The unit is my third one (as I move from one home to another). If your schedule is one that you cant wait for the heater to warm up...this is the one to have; sueprior quality. And support by Norsesteam was exceptional and responsiveness to calls and questions. The Heater was on hand and shipped on schedule and (most importantly) arrived without damage. Thanks Maya!! You all are my go-to for sauna heaters!

Mr Steam Generator Review

I was in a rush and needed the unit right away. Found the best price on Norse Steam. Never heard about this website before and during my vetting process, chatted with Maya. Maya was very responsive and quickly found the unit and got it shipped right away. My unit arrived couple days ahead of schedule and in very good condition. I would gladly do business with Norse Steam and particularly with Maya.